Refund / Withdrawal Policies
All refunds are subject to an administration fee of 10% of course tuition (up to a maximum of $50). In all cases, when a refund is issued before the course start date, the course will not appear on the academic transcript. You must submit a written request for a refund no later than four (4) business days before the course start date.
Admitted Programs (Education Assistant, Employment Preparation, Yoga Therapy): You must submit a written request for a refund no later than ten (10) business days before the course start date.
Note: Some courses or programs have special refund policies that supersede this Refund Policy. Refer to your confirmation of registration letter.
Withdrawal from a course may be requested on or before the official course end date. A “W” grade will be assigned and recorded on your official academic transcript. No tuition refund will be issued. If you stop attending classes and do not follow the official withdrawal procedure, you will receive a failing grade. You are encouraged to consult with your instructor before withdrawing from a course.
Note: Some courses or programs have special withdrawal policies that supersede this Withdrawal Policy. Refer to your confirmation of registration letter.
To request a refund or to withdraw from a course, please submit the request in writing to Continuing Education Registration. Include the following information: student identification number; full legal name; date of birth; address; phone number; email address; course reference number (CRN); course name; course start and end dates.
Faculty of Continuing Education and Extension
EC 3100, Roderick Mah Centre for Continuous Learning
4825 Mount Royal Gate SW
Calgary, AB T3E 6K6
Note: If you paid by credit card, the refund will be applied to the credit card that was used. If you paid by any other method, a cheque will be mailed to your address. Please ensure your contact information is up to date in our system.